FAQ

long does it take to process my order?

Orders are processed within 1–3 business days after payment confirmation.
This includes time to prepare, pack, and hand off to the carrier.

🚚 What are the estimated shipping times?

United States:
📍 7–15 business days (excluding weekends and holidays)

International Orders:
🌍 9–18 business days (depending on destination and local customs)

We ship from our warehouse in Asia to help reduce overall costs – so your patience helps us keep prices low and quality high.

🌐 Why does shipping take time?

To offer unbeatable value, we consolidate shipments and work with trusted global carriers. This approach helps minimize costs and allows us to pass those savings on to you.
We prioritize reliability and affordability over speed – but we always aim to deliver in the promised timeframe.

🎯 Will I receive a tracking number?

Absolutely. Once your order is shipped, you’ll receive an email with your tracking link so you can follow your package every step of the way.

📧 What if I haven’t received my tracking info?

Check your spam/junk folder first – sometimes emails land there by mistake.
Still nothing after 3 business days? Shoot us an email at support@himlletvault.com – we’ll look into it right away.

🔍 How do I check my order status?

As soon as your package is shipped, we’ll send you a tracking number.
Use that link to follow your order's journey directly to your door.

🚛 Who handles your deliveries?

We partner with reliable international couriers to ensure safe and consistent delivery worldwide. Final delivery is usually handled by your local postal service.

📦 What if my order is delayed?

Occasionally, external factors like customs delays, extreme weather, or global disruptions can affect delivery times.
Rest assured, we're actively monitoring each shipment and will support you every step of the way.

📬 Still have questions?

We’re here to help.
Feel free to reach out to us anytime at – our team is happy to assist.