Shipping policy

Shipping Policy

At HimlletVault, we are committed to delivering high-quality apparel and accessories with reliable and transparent shipping.

1. Shipping Rates

Shipping rates are calculated at checkout based on your order total and destination.

  • Free Shipping: Orders over $100 qualify for free standard tracked shipping.
  • Standard Shipping (Tracked): Orders under $100 are charged a flat shipping rate of $4.99.

2. Order Processing Time

All orders are processed within 2–5 business days.

During this time, we prepare your items, perform quality checks, and securely package your order.

3. Estimated Delivery Time

  • United States: 5–10 business days
  • International: 7–15 business days

Delivery times are estimates and may vary depending on your location and carrier conditions.

4. Shipping Carriers

We partner with reliable carriers such as:

  • USPS
  • DHL eCommerce

Carrier selection may vary depending on your location.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking link.

Please allow 1–3 business days for tracking information to update.

6. Shipping Responsibility

We take full responsibility for your order until it is successfully delivered.

  • If your item is lost or arrives damaged, please contact us at support@himlletvault.com
  • We will provide a replacement or full refund if necessary

7. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address, additional shipping fees may apply.

8. Delays

While we strive for timely delivery, delays may occur due to factors beyond our control such as:

  • Weather conditions
  • Carrier delays
  • High-demand seasons

9. Contact Information

Brand Name: HimlletVault (a brand of Funessa LLC)

Office:
1209 Mountain Rd Pl NE Ste R
Albuquerque, NM 87110
United States

Email: support@himlletvault.com
Website: HimlletVault.com